oakbet respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what data we collect, why we collect it, how it is used, and your rights as a data subject under Philippine law.
oakbet's data practices are fully aligned with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) as required for personal information controllers operating in the Philippines.
As an oakbet player and Philippine data subject, you hold enforceable rights under the DPA — including the right to access, correct, erase, and port your personal data, and the right to object to or restrict certain processing. oakbet has a designated Data Protection Officer (DPO) to handle all data rights requests and complaints.
As a PAGCOR-licensed operator, oakbet is legally required to collect and retain certain player identity and transaction data under Republic Act No. 9160 (Anti-Money Laundering Act) and PAGCOR's KYC requirements. These legal obligations take precedence over certain data deletion requests where retention is mandated by law.
oakbet implements industry-standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These include TLS/SSL encryption in transit, encrypted storage for sensitive fields, access controls, and regular security assessments of our systems and third-party processors.
oakbet does not store full GCash or Maya account credentials on our servers. Payment processing is handled by certified payment gateways whose data security practices meet applicable Philippine financial industry standards. Transaction references and amounts are retained for regulatory compliance and dispute resolution only.
oakbet does not sell your personal data to third parties for their own marketing purposes. Data shared with third-party service providers (payment processors, game content providers, analytics partners) is governed by strict data processing agreements and is limited to what is necessary for the performance of their contracted functions.
This Privacy Policy is issued by the operator of the oakbet Platform ("oakbet," "Company," "we," "us," or "our"), a PAGCOR-licensed online gaming and sports betting service accessible at oakbet.co. oakbet acts as the Personal Information Controller ("PIC") in respect of personal data processed in connection with your use of the Platform, as defined under Republic Act No. 10173 (Philippine Data Privacy Act of 2012).
The oakbet Platform is operated for and directed at residents of the Philippines. By registering an account or using the Platform, you acknowledge that your personal information will be processed in accordance with this Privacy Policy and the DPA.
Data Protection Officer: oakbet has appointed a Data Protection Officer (DPO) who can be reached at [email protected] with the subject line "Data Privacy – DPO Request."
oakbet collects personal data in the following categories, depending on the nature of your interaction with the Platform:
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, ID document images, selfie photographs | Registration, KYC verification |
| Contact Data | Philippine mobile number, email address | Registration |
| Financial Data | GCash or Maya account reference, deposit/withdrawal amounts, transaction history, source of funds declarations | Payment processing, AML compliance |
| Gaming Activity Data | Games played, bet amounts, session durations, bonus utilization, win/loss records | Automated — generated during Platform use |
| Device & Technical Data | IP address, browser type and version, operating system, device identifiers, login timestamps | Automated — generated during Platform access |
| Communications Data | Support ticket content, chat logs, SMS/email correspondence with oakbet | Customer support interactions |
| Responsible Gaming Data | Self-exclusion elections, deposit limit settings, cooling-off period requests | Account settings, regulatory compliance |
Most personal data is collected directly from you during account registration, KYC submission, payment processing, and customer support interactions. Providing this data is a condition of accessing the oakbet Platform; failure to provide required data may prevent account creation or restrict access to certain features.
When you access the Platform, certain technical data is collected automatically through our servers and analytics systems. This data is used primarily for security monitoring, fraud prevention, Platform performance optimization, and regulatory compliance. It does not by itself identify you by name but may constitute personal data when combined with other information we hold.
oakbet processes your personal data for the following purposes:
oakbet relies on the following legal bases under the Data Privacy Act and its IRR for each category of processing:
oakbet does not sell personal data. We share personal data only in the following circumstances and with the following categories of recipients:
All third-party data processors engaged by oakbet are bound by written data processing agreements that prohibit them from using oakbet player data for any purpose other than the specifically contracted service, and that require them to implement data security measures consistent with the DPA's standards.
The oakbet Platform uses cookies and similar tracking technologies for the following purposes:
oakbet does not use third-party advertising cookies or behavioral profiling cookies for the purpose of selling your profile to advertisers. You can manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair your ability to use the Platform.
oakbet retains personal data for the following minimum periods, after which data is securely deleted or anonymized unless a longer retention period is required by law:
Where a legal hold, investigation, or legal proceedings are active, data will be retained until the matter is fully resolved regardless of the standard retention schedule above.
oakbet implements the following technical and organizational security measures to protect personal data from unauthorized access, use, disclosure, alteration, or destruction:
In the event of a personal data breach that poses a real risk of harm to affected data subjects, oakbet will notify the NPC within 72 hours of becoming aware of the breach, and affected data subjects without undue delay, as required under the DPA's implementing rules.
Under the Philippine Data Privacy Act, you have the following rights in respect of your personal data held by oakbet:
To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request – [Right Type]." oakbet will respond within 30 calendar days of receipt, as required under the DPA's IRR.
The oakbet Platform is strictly for persons aged 21 years or older, consistent with PAGCOR's minimum age requirements for online gaming in the Philippines. oakbet does not knowingly collect personal data from persons under 21 years of age.
If oakbet discovers or is notified that personal data has been collected from a person under the minimum age, such data will be deleted immediately and the associated account will be permanently closed. Any funds deposited by underage users will be dealt with in accordance with PAGCOR's guidelines for underage account closure.
If you are a parent or guardian and believe that a minor in your care has registered with oakbet, contact us immediately at [email protected].
Certain third-party service providers engaged by oakbet — including cloud infrastructure providers and game content providers — may be located outside the Philippines. Where personal data is transferred to processors in other jurisdictions, oakbet ensures that such transfers are subject to appropriate safeguards, including contractual obligations requiring the recipient to apply data protection standards equivalent to those required under the Philippine DPA.
oakbet does not transfer personal data to jurisdictions that do not provide adequate protection for personal data without implementing appropriate contractual protections as prescribed under the DPA and NPC guidelines on cross-border data transfers.
oakbet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or Platform features. Material changes will be communicated to registered Players via SMS notification to your registered Philippine mobile number and/or via a notice posted prominently on the Platform, at least 14 days prior to the effective date of the change.
Your continued use of the oakbet Platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the updated terms. If you do not agree with any material change, you have the right to close your account before the effective date of the change.
The "Effective Date" shown at the top of this page indicates when the current version of this Privacy Policy took effect. Previous versions are available upon written request to our DPO.
For all privacy-related inquiries, data subject rights requests, or complaints, please contact the oakbet Data Protection Officer:
Data Protection Officer – oakbet
Email: [email protected]
Subject line: "Data Privacy – [Your Request Type]"
Platform: oakbet.co
Supervisory Authority: National Privacy Commission (NPC), Philippines
Regulatory Oversight: Philippine Amusement and Gaming Corporation (PAGCOR)
If you are not satisfied with oakbet's response to a data rights request or complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines.
Questions about how we handle your data? Our team is available 24/7. You can also review our Terms & Conditions or Responsible Gaming policy for a complete picture of how oakbet operates.
⚠️ Must be 21+ to register. PAGCOR-regulated. Gamble responsibly.